Espagnol france
by ANGLAIS FRANCE LLC

2810 North Church Street,
Wilmington, DE 19802 U.S.A
+1 (302) 778-9750
Email: support@espagnolfrance.com
https://espagnolfrance.com

A. Terms and Conditions
(delivery, refund policy)

B. Privacy Policy

C. Security capabilities and policy for transmission of payment card details

A. TERMS AND CONDITIONS

These Terms and Conditions relate to our digital products;

  • « Digital Products » refers to videos and online training / learning content hosted by us and given when you buy it on espagnolfrance.com and any subfolder of espagnolfrance.com unless the sales page refers to specific policies.

  • By purchasing Digital Products through this site, you are agreeing to these terms and entering into a contract with ESPAGNOL FRANCE by ANGLAIS FRANCE LLC, 2810 North Church Street, Wilmington, DE 19802 USA, +1 (302) 778-9750, email: support@espagnolfrance.com

  • Country of Merchant Domicile: the Country of Merchant Domicile is U.S.A

  • All opinions expressed are the presenters’ own and may or may not represent the opinions of ANGLAIS FRANCE LLC

  • All content is provided « as is » with no warranties or indemnities as to its appropriateness for your particular situation. ANGLAIS FRANCE LLC takes no responsibility for the implementation of any advice on your own or the outcomes of such implementation.

  • When you purchase access to the Digital Products you are purchasing a non-transferable, non-exclusive right to access the information. You may not publish or share the Digital Products or your login details with anyone else. If you wish to purchase company-wide access, please get in touch.

  • Return, refund and cancellation policy: Our policy is not to offer refunds on Digital Products. But if you bought « Le Pack Espagnol » and would like a refund, the following data need to be proved: to be registered on Quizlet for 30 days, to have tried all the quizzes with the 4 different modes (Flashcard, Learn, Test & Match). If these conditions are met, send us an email at support@espagnolfrance.com with all the necessary materials and we will issue you a refund. Valid during the 45 days after your purchase.

    French Translation: Notre politique est de ne pas offrir de remboursement sur les produits numériques. Mais si vous avez acheté « Le Pack Espagnol™ » et que vous souhaitez être remboursé, les données suivantes sont à justifier : être inscrit sur Quizlet depuis 30 jours, avoir essayé tous les quiz avec les 4 modes différents (Flashcard, Learn, Test & Match). Si ces conditions sont remplies, envoyez-nous un e-mail à support@espagnolfrance.com avec les éléments nécessaires et nous vous rembourserons. Valable pendant les 45 jours après votre achat. Par contre, le programme Conjugaison Express™ étant une formation qui s’étale sur 4 semaines (2 temps par semaine) cette dernière n’est pas soumise à remboursement.

    En validant les présentes CGV, le client déclare et demande expressément que la livraison des produits et/ou l’exécution du service commencent avant la fin du délai de 14 jours (période de rétractation) afin de pouvoir accéder et bénéficier immédiatement aux produits et services.

  • Produits éligibles : la promotion Black Friday est valable sur tous les produits des pages suivantes : https://formation.espagnolfrance.com/le-pack-espagnol-black-friday et https://formation.espagnolfrance.com/conjugaison-express-black-friday et https://formation.espagnolfrance.com/bundle-5-formations. Cette promotion est valable uniquement pour les produits achetés sur les liens décrits ci-dessus. Dates officielles de début et fin de la promotion : du 12 novembre 2023 au 19 novembre 2023 à 23:59. Les commandes passées après la date et l’heure indiquées ne seront pas prises en compte dans la promotion et nos conditions générales standard s’appliqueront.
  • La promotion du Cyber Monday est valable sur tous les produits des pages suivantes : https://formation.espagnolfrance.com/le-pack-espagnol-cyber-monday, https://formation.espagnolfrance.com/conjugaison-express-cyber-monday et https://formation.espagnolfrance.com/bundle-4-formations-cyber-monday. Cette promotion est valable uniquement pour les produits achetés sur les liens décrits ci-dessus. Dates officielles de début et fin de la promotion : du 26 novembre 2023 au 27 novembre 2023 à 23:59. Les commandes passées après la date et l’heure indiquées ne seront pas prises en compte dans la promotion et nos conditions générales standard s’appliqueront.
  • Delivery policy: Digital Products bought through the ANGLAIS FRANCE LLC Store are delivered via espagnolfrance.com. Videos are delivered via digital video streaming (using the video player featured on our Store pages through systeme.io).

  • ANGLAIS FRANCE LLC reserves all other rights.

  • ANGLAIS FRANCE LLC provides no guarantee of availability of the web server or hosting of the Digital Products. ANGLAIS FRANCE LLC will make commercially reasonable efforts to provide availability. In the event of continued unavailability, ANGLAIS FRANCE LLC will make commercially reasonable efforts to make the Digital Products available.

  • Prohibited where illegal. You are responsible for any local sales taxes other than EU VAT.

  • ANGLAIS FRANCE LLC reserves the right to vary these terms from time to time. If you choose not to accept updated terms, access to the service will be revoked. The latest version can always be found at https://espagnolfrance.com/policies

  • Any Digital Products which are purchased on a subscription basis will be subject to the following:

    • “Monthly” subscriptions will be charged each month on the same day as the day of the month when subscription was first activated.

    • “Annual” subscriptions will be charged each year on the same day and month as the day and month as when subscription was first activated.

    • If the charge is scheduled for a day that does not exist in the month being charged (for example the 31st June), then the charge will instead occur on the last day of that month.

  • For any customer enquiries, please email support@espagnolfrance.com

  • Privacy: we take your privacy very seriously. If you opt in to receive information about related Digital Products from ANGLAIS FRANCE LLC, we will occasionally email you about that. Other than that, we will only contact you in direct relation to the items you have purchased from us. We will never sell or rent your details. You can read our full privacy policy below.

B. PRIVACY POLICY

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

2. Credit

2.1 This document was created using a template from SEQ Legal (seqlegal.com).

3. Collecting personal information

3.1 We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) information that you provide to us when registering with our website (including your email address);

(c) information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details);

(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);

(f) information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address);

(g) information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);

(h) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication).

3.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

4. Using personal information

4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2 We may use your personal information to:

(a) administer our website and business;

(b) personalise our website for you;

(c) enable your use of the services available on our website;

(d) send you goods purchased through our website;

(e) supply to you services purchased through our website;

(f) send statements, invoices and payment reminders to you, and collect payments from you;

(g) send you non-marketing commercial communications;

(h) send you email notifications that you have specifically requested;

(i) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

4.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

4.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4.6 All our website financial transactions are handled through our payment services provider, Stripe. You can review the provider’s privacy policy at https://stripe.com/fr/privacy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

5. Disclosing personal information

5.1 We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

5.2 Except as provided in this policy, we will not provide your personal information to third parties.

6. International data transfers

6.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: Paraguay.

6.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6.4 You expressly agree to the transfers of personal information described in this Section 6.

7. Retaining personal information

7.1 This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

7.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

8. Security of personal information

8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

8.3 All electronic financial transactions entered into through our website will be protected by encryption technology.

8.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

9. Amendments

9.1 We may update this policy from time to time by publishing a new version on our website.

9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

9.3 We may notify you of changes to this policy by email or through the private messaging system on our website.

10. Your rights

10.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

10.2 We may withhold personal information that you request to the extent permitted by law.

10.3 You may instruct us at any time not to process your personal information for marketing purposes.

10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

11. Third party websites

11.1 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Updating information

12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

13. Cookies

13.1 Our website uses cookies.

14. Our details

14.1 This website is owned and operated by ANGLAIS FRANCE LLC.

14.2 Our principal place of business is in France.

14.3 You can contact us:

(a) by post, using the postal address given above;

(b) using our website contact form;

(3) by email, using the email address published on our website.

C. SECURITY CAPABILITIES AND POLICY FOR TRANSMISSION OF PAYMENT CARD DETAILS

WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT ?

When you place an order through this website, we need to know your e-mail and credit card details. This allows us to process and fulfil your order successfully.

HOW DO WE PROTECT CUSTOMER INFORMATION ?

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

CREDIT CARD DETAILS

Your credit card information is handled by our payment provider Stripe and it is not stored or exposed to any ANGLAIS FRANCE LLC systems at any time. Please do read the Stripe Privacy Policy statement in addition to this document.

PAYMENT GATEWAY INFO

Our payment options are safe and secure. None of your payment details are stored – this ensures you will be happy with the security of your transaction.

ESPAGNOL FRANCE
BY ANGLAIS FRANCE LLC

2810 North Church Street,
Wilmington, DE 19802 U.S.A
+1 (302) 778-9750
Email: support@espagnolfrance.com
https://espagnolfrance.com